How we handle your information
This policy explains how crisp-studies collects, uses, and protects personal information when you contact us or take part in our training.
Last updated: 7 April 2026
Quick summary
We collect only what we need to deliver training and respond to enquiries.
Information you choose to share
Contact details
Name, email address, and any scheduling preferences you send to us.
Learning context
Details about your goals or business context if you provide them.
Session notes
High-level notes from sessions, shared only with you unless agreed otherwise.
Purposes for processing
- Responding to enquiries and arranging sessions
- Preparing learning materials tailored to your needs
- Maintaining internal records for training quality
- Complying with legal obligations when required
Legal basis
We process data with your consent, for contract performance, and for legitimate interests.
Where we keep information
We store data securely using access-controlled tools. Only the crisp-studies team involved in your training can access it.
We retain information for as long as needed to deliver services and meet legal obligations, then remove it securely.
Sharing
We do not sell data. We share information only with your permission or when required by law.
Control over your information
Access and correction
You can ask for a copy of your information and request corrections.
Deletion
You can request deletion where there is no legal need to keep the data.
Objection
You can object to processing for certain purposes at any time.